Hey there! Remember the last time you reached out to a company and got a robotic reply? Yeah, we hate that too. At Zhoematic, things are different. Our founder, Alex, still replies to every single email—no kidding. It’s a tradition that started back in our garage days, and we’re keeping it alive.
Got a question, suggestion, or just want to chat? We’re all ears. Here’s how you can reach us:
Prefer typing? Our Live Chat is buzzing from 8am to 8pm PST. Just look for the little chat icon in the corner—it’s like texting a friend who actually knows what they’re talking about.
Here’s the thing—we don’t just sell products; we build relationships. Last month, a customer’s feedback about our packaging led to a complete redesign. And guess what? We sent her the first box off the production line with a handwritten thank-you note.
So, what’s on your mind? A product idea? A shipping hiccup? Or maybe just a “hey, love what you’re doing”? Hit us up. Seriously, we read every message. (And yes, we’ve been known to include cat memes in our replies—you’ve been warned.)
Pro tip: If you’re emailing about an order, include your order number in the subject line. It helps us help you faster. But no stress if you forget—we’ll still track it down!
